Delivery information
Shipping
Policy
Information about order processing, eligible destinations, checkout shipping options, tracking, and shipment support.
Orders are processed in 1–3 business days and shipped to eligible addresses in the United States and Europe using the options displayed at checkout.
Order Processing
Orders are normally prepared for shipment within 1–3 business days. Orders placed on weekends or United States federal holidays begin processing on the next business day. Processing time is separate from carrier transit time.
Shipping Destinations
We ship to eligible addresses in the United States and to European destinations for which Shopify Checkout displays an available shipping method. Availability can vary by destination, product, carrier coverage, and applicable restrictions.
Shipping Methods, Costs, and Estimates
Available shipping methods and charges are displayed in Shopify Checkout. After shipment, estimated transit time is generally 3–7 business days for United States orders and 7–15 business days for European orders. These are estimates, not guarantees, and may be affected by carriers, weather, customs, address issues, or other events outside our control.
Order Tracking
If tracking is available for the selected shipping method, tracking information is provided after shipment through the order contact information supplied at checkout.
Address Accuracy
Customers are responsible for providing a complete and accurate delivery address. Contact us promptly if an address needs correction. A change cannot be guaranteed after fulfillment begins.
European Orders, Duties, and Taxes
European shipments may be subject to VAT, customs duties, import fees, brokerage charges, or local restrictions. Amounts collected directly in Shopify Checkout are shown before payment. Any additional import charges assessed by the destination country or carrier are the customer’s responsibility unless checkout expressly states that they are included.
Delayed, Lost, or Damaged Shipments
If we cannot ship within the stated processing period, we will contact the customer with a revised shipment date and the option to accept the delay or cancel the unshipped order for a full refund. Contact help@tradingplacesint.com with the order number and relevant details if a shipment appears delayed, lost, or damaged. We will review the available order and carrier information and provide the applicable next step.
Shipment support
Questions about an order?
Provide the order number and relevant delivery details when contacting the company.